A Little Bit About Us
What should the customer know about your pricing (e.g., discounts, fees)?
We have a flat fee with no extra charges. Many Notaries have hidden charges for mileage and time spent on the appointment; we don’t.
- $75.00 travel fee
- Weekends, after hours/holidays: add $10.00
- $10 per notarization act
- Printing, scanning and mailing an extra $25.00
What is your typical process for working with a new customer?
We complete an intake sheet and then schedule the appointment. At the appointment, we walk you through each step, verify your identity, and patiently answer any questions you may have. We complete the notarization, apply our seal, and make sure you leave with properly executed documents and peace of mind.
What education and/or training do you have that relates to your work?
We are all Notaries and Loan Signing Agents. We all have advanced degrees and take classes once a year to keep current on the latest Notary laws.
How did you get started doing this type of work?
We started working in an assisted living facility and the demand became so much that it quickly became a full time business with 5 employees.
What types of customers have you worked with?
We help with wills, trusts, powers of attorney, and medical directives – documents that provide peace of mind and protection for loved ones. We frequently get called to hospitals and care centers, and understand the unique needs and sensitivities required when assisting older clients with their important documents. Our mobile service is particularly valuable for those with limited mobility or prefer to handle their notarizations in a comfortable, familiar setting.
Describe a recent project you are fond of. How long did it take?
We have gotten to know several of our customers. They sometimes end up becoming our friends. One older woman in particular is a repeat customer, whose husband is dying and has needed help with his POA, Health Directive and his will. I picked her up at her house for her third appointment with me and we drove to the hospital together. I am particularly fond of the memory of her arm linked in mine, as we navigated the hospital hallways to her husband’s bedside. We may very likely continue to be friends in the years to come.
What advice would you give a customer looking to hire a provider in your area of work?
Choose someone who is experienced with your specific type of document and communicates professionally. Make sure they clearly explain their fees, and answer any questions you may have up front.
What questions should customers think through before talking to professionals about their project?
Tell your notary what type of document needs to be notarized, and where you prefer to handle the signing - at your location or at a location near them. Next, when would you like to schedule? Do you have all required documents and valid government-issued ID ready? This prevents delays and ensures a smooth process. Finally, check how many signatures or documents need to be notarized? This helps determine the time needed and the total cost.
